Nicola Major

Nicola MajorDirector of Communications & Initiatives – Responsive Group Inc.

Since joining our team in 2005, Nicola has been actively involved in the tremendous growth of our organization. As Director of Communications and Initiatives for the Responsive Group Inc., Nicola brings diverse skills and extensive knowledge of our group of companies that is invaluable in meeting our business goals and priorities. Responsible for our organization’s communications, branding, and staff engagement and wellness, Nicola is inspired by her love of people and a desire to see them succeed. Building relationships, being kind and empathic, and telling our stories with heart is integral to who she is and the success of the role.

Nicola’s role includes managing communications with professional and trade organizations, providing support to our business units by sharing best practices and resources, and supporting our homes and communities with their communications needs. As well, she works with our teams on shared initiatives, and a variety of pilots and projects. Nicola is known for her ability to organize and make things happen as planned, an excellent communicator and listener – and for her sense of humour that puts everyone at ease. She says with a smile, “I am very proud to be part of this organization”.

Nicola’s professional development is diverse and ongoing. She holds an Excellence in Executive Leadership Certificate from Rotman School of Management, and is a certified trainer in Crucial Conversations, a communication tool that provides the skills to prepare for high-stakes conversations. A lifelong learner, she regularly participates in educational courses and workshops.

Born in England, Nicola immigrated to Canada as a child with her parents. Prior to joining our team, she used her organizational, communications and management skills to ensure that her three children got a good start in life. Nicola is committed to making every moment matter through her love of learning, participating in new experiences, travelling, and enjoying her wonderful family and friends.