Nicola Major

bio-nicolaDirector of Communications and Initiatives, The Responsive Group

Nicola is the Director of Communications and Initiatives for the Responsive Group. In her previous position of Executive Assistant to the President, her role evolved and expanded over ten years – along with the Responsive Group. Nicola’s experience and skills make her a natural for her current position. Her knowledge of our group of companies is invaluable in meeting our ongoing initiatives and challenges.

Nicola manages communications with professional and trade organizations, and provides support to the business units. Her role includes the sharing of best practices and resources among our business units as well as working with our team on shared initiatives, pilots and ongoing projects. Nicola is known for her ability to organize and make things happen as planned – and for her sense of humour that puts everyone at ease. She says with a smile, “I am very proud to be part of this company and this amazing team!”

Nicola’s professional development is diverse and ongoing. She has completed a variety of courses through the Ontario Hospital Association, including a multifaceted program geared to administrative professionals and a business-focused writing course. As well, she has attended many conferences, participating in learning opportunities on topics such as Polarity Management, Personal Branding and Strength Deployment Inventory (SDI). She regularly attends lectures at the Rotman School of Management and is a certified trainer in Crucial Conversations, a communication tool that provides the skills to prepare for high-stakes conversations by transforming anger and hurt feelings into powerful dialogue.

Born in England, Nicola immigrated to Canada as a child with her parents. Prior to joining our team, she used her organizational, communications and management skills to ensure that her three children got a good start in life. In her spare time she enjoys spending time with great friends, reading, writing and going to the gym.